Privacy Policy

Effective date: 20 September 2025

MindfulTay (“Company,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share and protect information through our website (www.mindfultay.com), our mobile applications, our messaging programs and any other services that link to this policy (collectively, the “Services”). By accessing or using our Services or by submitting your information, you consent to the practices described here.

1. Information We Collect

Personal information you provide.
We collect personal identifiers that you voluntarily provide, such as your name, email address, phone number, postal address and any other information you choose to provide when you fill out web forms, register for an account, purchase products, schedule appointments, sign up for text messages or interact with our Services.

Information collected through text messaging programs.
When you enroll in our text messaging program, we collect your mobile phone number and any message content or interaction history (e.g., responses to our messages). We use a third-party messaging provider to deliver messages; they act as a service provider on our behalf and are required to protect your information.

Information collected automatically.
We use cookies, pixels and similar technologies to collect certain information automatically, such as IP addresses, browser type, device identifiers, referring URLs and usage data. This helps us understand how visitors interact with our Services, personalise content and improve our offerings.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Services — including delivering content, processing transactions, sending appointment reminders and responding to inquiries.

• Send marketing communications — with your consent, we may send promotional emails or text messages about mindfulness sessions, new offerings or special discounts.

• Operate our A2P messaging program — when you provide your mobile number, you agree to receive SMS or MMS messages from MindfulTay. Message frequency may vary based on your interactions; message and data rates may apply. We will include opt-out instructions in every message.

• Improve and personalise the Services — such as analysing usage patterns and preferences.

• Comply with legal obligations — we may use information to satisfy applicable laws, regulations or legal requests.

3. How We Share Information

No sale or marketing sharing of mobile information.
We will not sell, rent or share your mobile phone number or other personal information with third parties or affiliates for their own marketing or promotional purposes. We may share your information:

• With trusted service providers who help us operate our business (e.g., payment processors, SMS carriers, hosting providers). These third parties may only use the data to perform services for us and must keep it confidential.

• To comply with laws and legal requests, respond to subpoenas or protect our rights, property or safety.

• As part of a corporate transaction (e.g., merger or sale), subject to reasonable confidentiality protections.

• In aggregated or anonymised form that does not identify you.

4. SMS Consent and Opt-Out

By providing your mobile number, you confirm that you own or are authorised to provide the number and give us express consent to send you text messages. Message frequency may vary and data rates may apply. You can opt out at any time by replying “STOP” or “UNSUBSCRIBE” to a text from us. We will promptly honour your request and send a confirmation that you have been unsubscribed. You may also contact us at the email below for help (e.g., by texting “HELP” or emailing us). Opt-out of one program (e.g., marketing) does not necessarily unsubscribe you from transactional notifications such as appointment reminders.

5. Cookies and Similar Technologies

We use cookies and similar technologies to recognise you when you return to our Services, remember your preferences and understand how you use our sites. You can manage cookies through your browser settings. Note that disabling cookies may affect functionality.

6. Data Security

We take the security of your personal information seriously. We employ industry-standard safeguards such as encryption, secure servers, access controls and regular monitoring to protect data against unauthorised access, disclosure or destruction. Despite our efforts, no security measures are perfect; we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, to comply with our legal obligations and to resolve disputes. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, update or delete your personal information, to withdraw consent and to object to certain processing. To exercise these rights, please contact us at the email below. We will verify your identity before processing your request.

9. Third-Party Links

Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before providing any information.

10. Children’s Privacy

Our Services are intended for adults. We do not knowingly collect personal data from individuals under the age of 13. If you believe a child has provided personal information to us, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the “Last Updated” date at the top and post any changes on this page; if changes are significant, we may notify you via email or prominently within our Services. Continued use of our Services after an update constitutes acceptance of the revised policy. We encourage you to periodically review this policy.

12. Contact Us

If you have questions about this Privacy Policy, our data practices or your rights, please contact us at:

MindfulTay
Email: mindfultay@gmail.com